Shipping

Shipping Costs

Shipping costs are for sales under $300; for each $100 above that, insurance adds $1, and each additional item adds $1. An item larger than 30 inches on any side adds $15 for an oversized tube.

If the piece is framed, we will contact you with the exact shipping cost.

Next-day air, 2-day air, and other expedited shipping options are available. Please contact us if you require faster delivery.

UPS Shipping

We ship packages via UPS to the United States and Canada; P.O. boxes cannot be accepted. Orders usually go out within 3 business days or on the following Monday. We are a small business here, and we do our best to get it shipped in a timely manner.

Order Notification

Once your package has shipped, you will receive an email containing tracking details, the estimated delivery date, and the type of shipping service used.

Timely Delivery

While we make our best efforts to ensure timely delivery, unforeseen delays can occur. If you have a specific deadline, please specify this on your order and choose a shipping method that allows for a safe time cushion.

Direct Signature

For orders with a subtotal of $500 or more, direct signature upon delivery is required unless explicitly waived in advance. If this requirement is waived, the buyer assumes full responsibility for any theft, damage, or loss of the package.

Shipping and Insurance Coverage

Shipping insurance is charged on all orders unless coverage is provided by the recipient. This insurance covers the goods from when they leave our facility until they are delivered to the specified delivery address, as confirmed by the carrier's delivery records. Once the goods are delivered, any loss or damage is the recipient's responsibility.

We instruct each carrier to provide periodic emails to the purchaser, tracking the shipping and delivery process. It is important that the purchaser review these emails and immediately contact us if there are any problems with the delivery process.

Timely Reporting of Non-Receipt or Damage

If you receive an email or other confirmation of package delivery from the carrier, but the package is damaged or was not received, you must notify us within 24 hours of the email confirming the actual or reported delivery date. Prompt reporting is essential, as delays may prevent us from filing a claim with the carrier or effectively resolving the problem.

It is also important that you immediately contact the carrier to report any non-delivery or package damage issues. In many cases, the recipient of the package must initiate the claim.